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Managing People And Stakeholders In Projects - Communication And Leadership Skills

in Hemsley Fraser (England)

Hemsley Fraser

Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve...

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Course details

Type Course Duration 2 Days
Method / place Contact course provider Classes
Suitability Suitable for individuals who want to develop their 'soft' skills to support the management of their projects.
Price £899 + VAT
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Course programme

Managing People And Stakeholders In Projects - Communication And Leadership Skills
People Management and the Project Manager's Role

  • The importance of people management in projects

  • The skills required in managing people in projects

  • The line or project manager's responsibilities for managing people
Stakeholder Management

  • Stakeholder nnalysis and stakeholder management

  • Stakeholder planning
Leadership Styles in the Project Environment

  • The range of leadership styles

  • Criteria for deciding which style is appropriate

  • How to use each style effectively
Building the Project Team

  • The difference between a project team and a work team

  • Stages of team development

  • Building team roles
Managing the Individual in Projects

  • Objective setting for project team members

  • Setting responsibilities and assigning accountability in projects

  • Using single point accountability to delegate and motivate

  • Delegation - the do's and don'ts
Motivating to Achieve Project Success

  • Recognising and avoiding de-motivational factors

  • Developing and building motivation
Persuasive and Influential Communication

  • Persuasive communication - gaining owners' agreement

  • Ensuring your communication is clear, concise and clearly understood

  • Delegation - the do's and don't
Difficult Situations - Influencing Senior Managers Successfully

  • Communicating difficult or sensitive messages and minimising conflict

  • Adopting the appropriate influencing style to gain cooperation from others

  • Managing conflict and dealing with difficult situations and people
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On Hemsley Fraser

Provider description
Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions.

With a strong UK, European and North American presence and a global network of over 400 professionals, we bring a comprehensive range of people and organisational development capabilities to clients.

In an increasingly competitive environment where your people are often the key differentiator, you need to think beyond the norm and continually raise the level of talent and skills in the organisation. Hemsley Fraser provides learning and development solutions that help clients to become higher-performing organisations.

We develop learning solutions which:

* Help Airbus to build planes more efficiently at the forefront of technological innovation and the customer experience.
* Enable Norwich Union Life to deliver higher levels of customer satisfaction.
* Ensure that MBDA has an organisation wide learning programme, delivered with measurable effectiveness and efficiency and which directly supports its strategy as a global player in its market.
* Creates a large scale management capability to enable Royal Bank of Scotland Group to deliver operational and customer excellence, as one of the largest banking groups in the world.
* Distinguish West Bromwich Building Society as an award winning high performer in its sector, which has been achieved through the commitment of its people.

Our ability to think beyond learning distinguishes our approach and capability to make breakthrough performance a reality.

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