Managing People

Syllabus

• Part 1: Managing people

Unit 1: Managing and Leadership

Management

Leadership

Categories of Management Style

Unit 2: The Culture of Organisations

Culture

Power

Politics, Values and Beliefs

Ideologies

Social Influences

Unit 3: Organisational Development

Stages in Organisational Development

Future Trends

Team-Based Organisations

Unit 4: Individual and Interpersonal behaviour

Motivation

Personality

Perception

Role Theory and Conflict

Organisational Issues

Unit 5: Teams

Teams or Groups

Group Processes

Stages in the Development of Teams

Characteristics of Teams

Team Composition

Conflict Resolution

Meetings as Aids to Decision Making

Unit 6: Performance at Work

Identifying Training Needs

Providing Training

Reviewing Training Activities

Individual Performance Reviews

Discipline and Grievance

Support Strategies

• Part 2: Managing Activities

Unit 7: Working, Planning and Organisation

Strategies and Plans

Planning Tools

Effectiveness and Efficiency Measures

Organisational Analysis Techniques

Method Study

Unit 8: Communications

Giving Orders

Instruction

Training and Development Styles

Team Briefing

Reports

Presentations

Unit 9: Identifying Constraints and Meeting Objectives

External Influences

Regulatory Controls

Negotiating

Managerial Roles

Co-ordinating Activities

Unit 10: Review and Monitoring

Establishing Performance Standards

Reviewing Performance Standards

Competences

Value Analysis

Auditing

Systems Analysis

The Impact of New technologies

For a more detailed syllabus on this course, click here

Sample Course Materials

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Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 110 hrs.