Managing Performance (Byte Size Skills Course)

Course

In Bude

£ 69 + VAT

Description

  • Type

    Course

  • Location

    Bude

Managing Performance Course This course aims to introduce people to the key principles of managing performance and how to handle Employee Relations matters in a professional and proactive manner. The course offers the essential knowledge and skills required to ensure performance is managed effectively and efficiently. At the end of the course, students will be able to: Understand how to set and monitor performance targets. Describe employment contracts, the legal requirement for contracts and the benefits for employers and employees. Describe equal opportunities legislation and how to put these into practice. Understand the principles and good practice of managing discipline and dismissal. Be able to take the appropriate action when dealing with conduct related matters. Deal effectively with aggressive and assertive conduct.

Facilities

Location

Start date

Bude (Cornwall)
Stonebridge House, Ocean View Road, EX23 8ST

Start date

On request

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Reviews

Subjects

  • Performance
  • IT
  • Skills and Training

Course programme

Syllabus

Performance Management:

  • how to set a performance agreement
  • how to set a performance plan
  • how to monitor performance
  • how to review job understanding

Contracts of Employment:

  • basic principles of managing a contract
  • forming a contract
  • laws that affect contracts
  • benefits of forming contracts

Equal Opportunities:

  • managing Equal Opportunities
  • the Law and discrimination
  • equality of employment

Disciplinary Management:

  • managing a grievance
  • distinguish between conduct and capability
  • identify fair reasons for dismissal
  • following a logical process

Categorising Conduct:

  • categorising conduct issues
  • taking appropriate action

Managing Assertiveness:

  • handling aggressive behaviour more effectively
  • taking responsibility for your own behaviour
  • recognising assertive / non assertive / and aggressive behaviour AIM

Sample Course Materials

Please click on the logo below to view a few sample pages of the course materials we provide. Whilst this is only a few sample pages, we do hope that it will give you some idea of the quality of the materials we provide. If you have anymore queries in relation to the course materials, please feel free to contact one of our friendly course advisors who will be more than happy to deal with any queries that you may have.

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Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 20 hrs.

Managing Performance (Byte Size Skills Course)

£ 69 + VAT