Managing Performance (Byte Size Skills Course)
Course
In Bude
Description
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Type
Course
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Location
Bude
Managing Performance Course This course aims to introduce people to the key principles of managing performance and how to handle Employee Relations matters in a professional and proactive manner. The course offers the essential knowledge and skills required to ensure performance is managed effectively and efficiently. At the end of the course, students will be able to: Understand how to set and monitor performance targets. Describe employment contracts, the legal requirement for contracts and the benefits for employers and employees. Describe equal opportunities legislation and how to put these into practice. Understand the principles and good practice of managing discipline and dismissal. Be able to take the appropriate action when dealing with conduct related matters. Deal effectively with aggressive and assertive conduct.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Performance
- IT
- Skills and Training
Course programme
Syllabus
Performance Management:
- how to set a performance agreement
- how to set a performance plan
- how to monitor performance
- how to review job understanding
Contracts of Employment:
- basic principles of managing a contract
- forming a contract
- laws that affect contracts
- benefits of forming contracts
Equal Opportunities:
- managing Equal Opportunities
- the Law and discrimination
- equality of employment
Disciplinary Management:
- managing a grievance
- distinguish between conduct and capability
- identify fair reasons for dismissal
- following a logical process
Categorising Conduct:
- categorising conduct issues
- taking appropriate action
Managing Assertiveness:
- handling aggressive behaviour more effectively
- taking responsibility for your own behaviour
- recognising assertive / non assertive / and aggressive behaviour AIM
Sample Course Materials
Please click on the logo below to view a few sample pages of the course materials we provide. Whilst this is only a few sample pages, we do hope that it will give you some idea of the quality of the materials we provide. If you have anymore queries in relation to the course materials, please feel free to contact one of our friendly course advisors who will be more than happy to deal with any queries that you may have.
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Study Hours
This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.
The approximate amount of time required to complete the course is: 20 hrs.
Managing Performance (Byte Size Skills Course)