Requirements:This course requires the completion of a pre-course questionnaire in order that we can ensure that the course focuses on your key issues and needs, and those of your manager.
We will request that you complete a learning styles questionnaire also, so that the trainer can adapt his/her approach to your style.
Prioritising to Get Results
- Strategies to avoid the traps we fall into when under pressure
- Key guidelines for prioritising successfully
- Examining the difference between urgent and important tasks
Dealing with Conflicting Demands
- Coping when everything is urgent
- Choosing your attitude
- Staying positive under pressure
Removing Time Stealers
- Staying in control - proactive versus reactive
- Identifying and removing time stealers
- Ho- to deal with interruptions
Communicating to relieve pressure
- Developing confidence in difficult situations
- Communicating assertively to get results
- Saying no without feeling guilty