Managing the Salesforce

Course Objectives:
This course is intended for Sales Managers who have gained some experience within their role, but have received little or no formal training, and would like to learn a more structured approach to managing their sales team. Delegates will be trained on methods designed to improve the performance of each member of their sales team by successfully managing both results and activity.
Contents:
By the end of this course each delegate will be able to:
- Design and use management controls
- Develop a simple manpower strategy
- Prepare for and conduct recruitment interviews
- Take responsibility for the training and development of their staff
- Understand the principles of business planning
- Measure sales performance and manage sales activity
- Design an incentive programme for individuals and the team
- Devise and manage a customer care programme
Who should attend:
Sales Managers who are ne- to the role, have been promoted, or have little or no formal training in managing a sales team will benefit from attending this programme.
Course benefits:
Additional information:
Certificates:
All delegates who successfully complete this course will receive a certificate of attendance.
Trainers background:
The trainer for this course has extensive experience in design and delivery of sales related training programmes. They have been successfully delivering training to both public and private sector organisations for over twelve years and previously held a number of senior sales positions in variety of industries.