Managing unacceptable employee behaviour

Provider description

Cosensa Learning & Development deliver a wide variety of training services to the public, private and third sectors throughout the UK and Ireland employing professional, vastly experienced trainers with formidable reputations in training and coaching. Our Northern Ireland office serves as the hub for over sixty of our Management Skills Trainers who continuously deliver our range of public and in-house courses throughout the UK and Ireland. Our primary objective is to make our public training services more accessible, affordable, enjoyable and meaningful than any other training provider. We aim to deliver a consistently high level of service and we have embraced several core policies which retain our focus on our goals and maximise the satisfaction of our customers: - · A capped number of delegates on all courses ensures everyone gets the best of attention; · Wherever possible,we select trainers with industry experience best suited to the delegates on each course; · We do our best to deliver courses as geographically close to you, or your organisation as possible; · We only select appropriate, comfortable and convenient training venues for each course; · We always act on feedback and we never stand still - we are continually looking and listening for ways to improve all aspects of our service.

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