Managing Upwards

This innovative one day course addresses a fundamental issue facing the majority of todays workforce. Managers often place unfair demands on our time, this course teaches you how to be assertive and gain control and more importantly manage your manager for a more effective and efficient working relationship. Course Outline: Assess your current strengths and weaknesses when communicating with upper levels of management Understand the different management styles that exist in business today Recognise the management styles of your senior managers and understand how to complement these styles through your own working methods Learn effective tools to work with your manager for successful prioritisation of tasks Discover the importance of two way communication and how to implement it effectively Understand how to motivate your managers for increased performance Learn how to successfully delegate to more senior members of staff Draw up an action plan to ensure your new skills are successful in your workplace as soon as you step back in the office