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Customer Service
Bradfield Consultancy
Customer Service Objectives · Identify your customers · Take responsibility for your customer · Demonstrate effective communication when dealing with customers · Explain the difference between good and bad customer service Course Outline Who are your...
(Customer Management Course in )
£950 + VAT
Developing And Launching New Products
CSE-Demos Training and Development
Overview Master the essential marketing techniques that will help you build a strong and powerful strategy aimed at making your product launch a success. Who should attend Marketing managers, business/research development managers and product...
(Marketing Operations Workshop in London)
£819 + VAT
Customer Care
Transcend Group
Customer Care In the final analysis only organisations which are customer and service-focused, will thrive and develop. If customer care is not deeply embedded in your organisational culture and is not the core of everyday practice then negative atti...
£550 + VAT
PPC Training (Google AdWords)
CTS - Computer Training Solutions
PPC Training (Google AdWords) Course format This one day Google course is taught by an industry expert with real life experience of managing multiple Google Adwords campaigns. The Adwords training will be based on a combination of taught lessons and...
(Internet Marketing Course in Avon)
£295 + VAT
PPC Training (Google AdWords)
CTS - Computer Training Solutions
PPC Training (Google AdWords) Course format This one day Google course is taught by an industry expert with real life experience of managing multiple Google Adwords campaigns. The Adwords training will be based on a combination of taught lessons and...
(Internet Marketing Course in London)
£295 + VAT
Effective Customer/Client Care
Partners in Business
EFFECTIVE CUSTOMER / CLIENT CARE Introduction Customers' expectations are growing ever faster and rarely do you hear customers saying what wonderful service they have received. Staff who deal with customers, work in demanding environments need to be...
(Customer Management Course in )
£154 + VAT
Managing And Coaching Your Customer Service Team
Hemsley Fraser
The Manager as a Role Model Your role and responsibilities Your impact on the team and the individuals and their behaviour Creating a customer-focused culture Effective Communication Overcoming barriers to get results Being assertive in one-to-one an...
(Customer Management Course in London)
£899 + VAT
Improving Customer Satisfaction
JPD Training
Improving Customer Satisfaction Why you should attend? Most organisations now recognise the importance of customer satisfaction, but there are still very few businesses that get it right. With the starting point of a robust CSM survey, this course ex...
(Customer Management Course in London)
£319 + VAT
Managing Digital Teams
E-consultancy
needed to manage a process through third party partners Where should a digital team sit in an organisation? • Part of Marketing... • Technical management and specialists What skills does a digital team need? • Marketing strategy and planning • Analytical...
(Internet Marketing Training in London)
£310 + VAT
Dynamic Direct Mail
Top Mark Training
Dynamic Direct Mail Benefits of attending : · High quality training by experienced direct marketing professional · Practical... and snappy · Different Direct Marketing techniques to use for consumers and business-to-business customers · How to make...
(Strategic Marketing Course in )
£ On request
Healthcare – Fundamentals of Online PR and Social Media Relations
E-consultancy
This is a course specifically designed for Marketers, PR and digital and e-marketing professionals working for Healthcare... technologies are affecting traditional PR models. She has helped PR and marketing professionals embrace the medium by advocating...
(Other Marketing Training in London)
£525 + VAT
Writing For The Web
Harlequin Training
Writing For The Web Understanding users The difference between online and offline consumption of text Who uses your website? How your audience uses content Content production process Different types of content Keeping it all up to date Considerations...
(Internet Marketing Course in London)
£395 + VAT
Servicing Clients
CSE-Demos Training and Development
Overview Giving clients good service, anticipating their requirements and managing expectations are the keys to a successful client relationship. A relationship can quickly deteriorate, leading to a loss of confidence by the client and even a loss of...
(Customer Management Workshop in London)
£449 + VAT
Customer Service Skills
KSL Training Consultancy
Customer Service Skills Course Synopsis Learn effective customer service skills in this interactive in-company training course aimed at improving important interpersonal skills necessary to provide good customer service. Target Audience This course p...
(Customer Management Course in Berkshire)
£ On request
NVQ Level 2 Customer Service
The Financial Training Academy Limited
NVQ Level 2 Customer Service The Edexcel Level 2 NVQ is designed for staff responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks and call centre staf...
(Customer Management Course in London)
£ On request
Google Analytics Interpretation
Highlander Ltd
Adwords Tracking other online marketing campaigns such as Yahoo!, MSN and e-mails with GA Tracking off-line marketing...
Course
- Blended
- in London
- Inhouse
- 1 Day
£450 + VAT
SEO Public Relations
E-consultancy
technologies are affecting traditional PR models. She has helped PR and marketing professionals embrace the medium...
(Other Marketing Training in London)
£525 + VAT
Writing for the web
Sticky Content
How to write instantly understandable digital copy that encourages your users to act The course looks at: - how people read your content - practical tips and techniques to make your copy scannable - writing impactful headlines, standfirsts and links...
(Internet Marketing Training in London)
£175 + VAT
Effective Market Research
Reed Learning
"Good market research is a powerful tool that can be used to provide actionable information to develop an organisation and deliver competitive advantage. It can reduce risks and allow planning with greater confidence. Poor research is, at best, a was...
(Market Analysis Course in London)
£499 + VAT
Customer Service Challenges
Education Training Skills
Customer Service Challenges Description: Once students have completed this programme, they will be able to handle more challenging situations professionally and calmly. Specifically they will be able to:*Understand why customers complain - complaints...
(Customer Management Course in Devon)
£ On request
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