MCDST 70-271

in Enable Technology Ltd (England)

Classes Course

Place:

Wolverhampton

Price:

£675 VAT inc.

Duration:

2 Days

Start:

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Course objectives:

A two day intensive course equipping participants with the skills necessary to support XP OS end users. This course prepares candidates for the Microsoft Certified Desktop Support Technician 70-271exam.

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Course details

Type Course Duration 2 Days

Method / place Contact course provider Classes in Wolverhampton where

Course objectives A two day intensive course equipping participants with the skills necessary to support XP OS end users. This course prepares candidates for the Microsoft Certified Desktop Support Technician 70-271exam.

Price

£675 VAT inc.

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Course programme

MCDST 70-271

Installing the operating system
Installation planning
Windows XP upgrades
Clean installations
Unattended installations
Installation troubleshooting

Troubleshooting system startup and user logons
The Windows XP Boot Process
User logons

Managing users and the Windows environment
User and group management
User profile management
User environment customization
Data protection

Configuring and troubleshooting security policy
Local security policy
Group Policy

Configuring and troubleshooting devices
Storage devices
Input/output devices
Power Management

Optimizing performance
Performance monitoring
Performance optimization

Managing access to shared resources
NTFS permissions
Resource sharing

Configuring and troubleshooting printing
Print management
Print troubleshooting

Troubleshooting TCP/IP
TCP/IP networking
TCP/IP troubleshooting

Configuring remote connections
Remote access
Internet Explorer and remote tools

see the full course programme