Medical Administration Certificate/Diploma - Level 2 (C&G AMSPAR)

Medical Administration Certificate/Diploma - Level 2 (C&G AMSPAR)


Who is this course for?
Do you enjoy working with and for others? Do you enjoy working as a part of a team. If Yes, you could be an ideal person to work in medical administration As a medical administrator or receptionist you will fulfill a very important role within a health care environment. You will be part of the 'front line' staff an often the first port of call for patient and relative enquiries, either by telephone of in person. You will also be involved in the electronic 'choose and book' scheme. The impression you make on people will influence their opinion of the organisation that you work for. People who are interested in becoming medical receptionists in hospitals, surgeries, general practice or community health settings. It is also suitable for those who are already working in this role and who wish to obtain formal qualification and training.

What previous knowledge/experience are required?
Students should have English to level 2 (GCSE pass) and basic computer knowledge. They should also have an interest in human biology and medical matters.

What is the level of the course?
This is a level 2 course. You will gain the Certificate or the Diploma. You will be required to attend on Tuesday from 9.30 to 4.00 and Thursday 1.30 to 4.00 to cover the modules for the Certificate, see below. If you want to achieve the diploma you will need to do additional ICT and workbased modules. This will be additional to those covered in the Certificate

What will the course cover and what can I expect to do by the end of it?
You will complete the following modules Certificate Unit 200 Medical terminology (6 credits) External Test Unit 221 Administration Skills in a Medical Environment (9 credits) Assignment Unit 222 Communication Skills in a Medical Environment (7 credits) Assignment Unit 223 Medical Principles for the Administrator (9 credits) External Test This is 31 credits in the new Qualification Framework For the Diploma you will need to complete all the units for the Certificate and A minimum of 11 credits from any of the following Unit 224 Working in the NHS (7 credits) External test Unit 225 Work Experience (5 credits) Portfolio of evidence ITQ Units 001 L2 Wordprocessing (4 units) E-quals assignment 002 L1 Spreadsheet (3 units) E-quals assignment 003 L2 Spreadsheet (4 units) E-quals assignment 005 L1 Presentation (3 units) E-quals assignment 006 L2 Presentation (4 units) E-quals assignment 008 L1 Database (3 units) E-quals assignment 009 L2 Database (4 units) E-quals assignment

What teaching and learning methods will be used on the course?
You will work independently and as a member of a group. You will work through assignments and tasks. You will research topics on the internet.

How will we assess your progress on the course?
You will have regular tutorials with your teacher. You will do marked assignments as part of the course (see above). Two assignments will be completed in the first term.

What type of qualification will passing this course give me?
This qualification is for people who plan to work in a health setting as an administrator. On Satisfactory completion of the assignments and tests you will gain the Certificate in Medical Administration. Those who wish to gain the Diploma will need to do additional study and additional tests (see above)

What extra study/practice do we expect you to do outside the class?
Methods will include tutor input, group exercises & personal research for project work and assignments. Students are encouraged to set up study groups to help each other. There will additionally be visits to organisations concerned with health.

What can I do after completing this course?
Two books are required reading - both are available from the college library, but you may wish to buy your own copies.

Are there any other costs? (e.g. materials, equipment or books I need to buy before or during the course)
Regular homework and work-based research will be set. Students will be expected to use text books and work on computers outside class hours. Please note that computers and text books are available in the college.

Are there any other requirements?
You are required to attend every lesson on time.