MEDICAL & CLINICAL ADMINISTRATION - LEVEL 3 COURSE

The Home Study Courses Cover the Following 7 Units:-

Unit One - Reception Skills

The following topics are covered: General reception skills; Duties of a Medical Receptionist; Telephone skills; Customer service; and Making and recording appointments.

Unit Two - Office Administration

The following topics are covered: Record keeping; Communications; and Time management.

Unit Three - Technology

The following topics are covered: Typing and keyboard skills; Microsoft office software; and Common medical software.

Unit Four - Medical Terminology

The following topics are covered: Origins of structure and medical terms; Composition of medical words; Terminology of body structures, systems, diseases and conditions; Titles, professional qualifications and professional bodies; and Eponyms, acronyms and abbreviations in common use.

Unit Five - Working with Medicines

The following topics are covered: Drugs awareness; Legislation governing medicines; Medicines; Controlled Drugs; and Drugs disposal.

Unit Six - Hygiene

The following topics are covered: The importance of hygiene; How to maintain hygiene standards; Cleaning for infection control; Waste disposal for infection control; and Health care associated infections.

Unit Seven - Confidentiality

The following topics are covered: The need for confidentiality; The legal position; Best practice and Other legislation associated with record keeping.