Medical Receptionist

Medical Receptionist

Course Aims:
Are you a caring person who enjoys working with and for others? Do you enjoy working as part of a team? If the answers are yes, then you could be an ideal person to work in medical administration/reception.

As a medical administrator or receptionist you will fulfil a very important role within a health care environment. You will be part of the 'front-line' staff and often the first port of call for patient and relative enquiries, either by telephone or in person. The impression that you make on these people will influence their opinion of the organisation that you work for. You will also work as part of a team and liaise with a variety of colleagues and health care professions.

Once qualified, you may choose to work within general practice, hospitals, clinics or private practice.

**Please Note**

Due to recent changes in the funding structure within the further education sector, Southport College is no longer able to offer the full AMSPAR Intermediate Diploma in Medical Reception (IDMR).

Therefore this course has been designed to serve as an alternative qualification for those who wish to enter, or who currently work within the Health Sector.

Candidates will be studying towards obtaining the following:

City & Guilds Level 2 Award in Medical Terminology (QCF) (AMSPAR Medical Terminology Unit)
NCFE Level 2 Certificate for Working in the Health Sector (QCF) (recognised by the NHS Knowledge and Skills Framework)

Course Content:
City & Guilds Level 2 Award in Medical Terminology (QCF)
Medical Terminology (AMSPAR Unit)
Structure of medical terms
Prescribed prefixes, roots and suffixes
Terminology of prescribed body structures and systems
Diseases, conditions, clinical procedures and investigations
Pathology and x-ray investigations and procedures
Pharmaceutical abbreviations
Medical specialities.

NCFE Level 2 Certificate for Working in the Health Sector (QCF) (NHS KSF recognised)
This qualification comprises 6 units:

Communication skills for working in the health sector
Equality and diversity in the health sector
Health, safety and security in the health sector
Maintaining quality standards in the health sector
People and personal development in the health sector
Service improvement in the health sector

Progression:
Opportunities exist for progression to other courses within the college portfolio.

Awarding Body:
City & Guilds and NCFE

Exam:
For the City & Guilds Level 2 Award in Medical Terminology (QCF) (AMSPAR Medical Terminology Unit) candidates must:

1) Gain a pass written examination (in June)

2) Gain a pass in nationally set assignments

For the NCFE Level 2 Certificate for Working in the Health Sector (QCF) candidates must:

3) Produce a portfolio of evidence

Qualification:
City & Guilds Level 2 Award in Medical Terminology (QCF)

NCFE Level 2 Certificate for Working in the Health Sector (QCF)

Level:
2

Duration:
The course will be 1 day per week (6.5 hours) and will last for 25 weeks.

Please Note:
Courses are offered subject to viability of group size as defined by Southport College. The information in this leaflet is accurate at the date of printing only. Please refer to Southport College for confirmation.