Training

Inhouse

£ 5 VAT inc.

Description

  • Type

    Training

  • Methodology

    Inhouse

  • Start date

    Different dates available

Know what your customers need and what you can do to meet these needs. Ask for more information through Emagister's website!

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course


This individual module belongs to the following bundle: Become a Contributing Project Team Member. That is why this course can be taught as an individual module or as part of a bundle.

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Course programme

Perhaps one of the most important aspects of anyone’s job, no matter what role you have, is to meet your customers’ needs. And no matter what your job may be, you certainly have customers. Customers may be people who purchase a product or service. They may be individuals you interact with frequently, on occasion, or hardly at all. Customers can also be co-workers within your company who you provide support and assistance to. Either way, your job requires you to meet the needs of customers in some way.

This course will help you determine what your customers need and are looking for from you and the company. Once you have a clear idea of what your customer requires, you will be able to identify the actions you can take to help meet those needs.

By completing this course, you will:

  • Know what your customers need and what you can do to meet these needs
  • Meeting Customer Needs

    £ 5 VAT inc.