Message Handling - Online Course
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Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
← | →
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I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
← | →
Course
Online
Improve your CV with this online course on message handling!
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Type
Course
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Methodology
Online
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Duration
1 Day
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Start date
Different dates available
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Online campus
Yes
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Support service
Yes
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Personal tutor
Yes
Are you starting your career in hospitality or want to advance your career within the industry? Undertake the Message Handling Course offered by Reception Academy and learn how to take a message professionally using the most used software.
The programme is aimed at everyone working in a customer service environment, especially in the hospitality industry. In just one day candidates learn how to take messages in a professional manner using message templates in order to transfer them into Opera PMS, the management system used in most hotel chains. Students will also learn how to handle difficult customers and scenarios. The course is delivered by Reception Academy and advertised in emagister.co.uk.
This is a one day online course designed with a practical approach. Thus, you will have access to the learning system in order to study and print the materials. The contents of the course include audio voiceovers and slides which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers. Candidates will gain an attendance certificate. Give an impulse in your career as a receptionist with Emagister.co.uk.
Facilities
Location
Start date
Start date
About this course
You will learn how to take a message in a professional manner using message templates, which in turn can be transferred to the appropriate computer programme such as Opera PMS.
This exciting online training course on message handling is ideal for anyone that works in a service environment wanting to improve their skills or planning to start a career in the hospitality industry.
Access to a computer and the internet.
Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 500 Hotels we maintain a 95% employment success rate for our graduates of our classroom based courses. As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.
To enrol, book online:
- Visit our website
- Choose the course you want to do
- Choose your payment option
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.
- Click the link to the designated course in the email you receive and begin the course!
Reviews
-
Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
← | →
-
I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
← | →
Course rating
Recommended
Centre rating
Ornella Martino
Giuseppe Niemiec
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 14 years
Subjects
- Industry
- English Language
- Receptionist
- Telephone Skills
- Office IT
- English
- Hospitality Management
- Hospitality
- Hotel Management
- Communication Skills
- Interpersonal Communication
- Telephone answering
- IT Management
- Professional Writing
- Hotel reception
- Telephone management
- Reception Skills
- Reception
- Professional Communication
- Hospitality Communication
- Receptionist Training
Teachers and trainers (1)
TBC TBC
Trainer
Course programme
This online course enables you to navigate through previous slides in order to listen to conversations and instructions as many times as you find necessary. The online course also allows you to print material directly from the learning system.
Featuring professional audio voice-overs the user can listen to a native English speaker, further improving their English language skills when communicating.
All our courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the user.
Topics covered in the Message Handling Online Course:
• How to take a message professionally
• Using message templates
• Transferring messages into a hotel computer programme such as Opera PMS
• How to handle difficult situations
• How to take a message at the desk
Message Handling - Online Course