Microsoft Office Outlook 2003: Level 1

Course objectives:
This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.

Requirements:
This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft Outlook 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft Office Specialist certification for Outlook.

This course assumes that you are familiar with using personal computers and have used a mouse and keyboard, basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs, navigate to information stored on the computer, and manage files and folders. The following courses are recommended, or you should have equivalent knowledge of:

Windows XP Professional: Level 1

Windows XP Professional: Level 2

Windows XP: Introduction

Windows 2000: Introduction


Course content:
Getting Started with Outlook

Log On to Outlook

The Outlook Environment

Compose and Send a Simple Message

Open a Message

Reply to a Message

Print a Message

Delete a Message
Composing Messages

Address a Message

Format a Message

Check Spelling and Grammar

Attach a File

Forward a Message
Managing Mail

Open and Save an Attachment

Flag a Message

Create a Folder

Move Messages to a Folder

Copy Messages to Folders

Delete a Folder
Scheduling Appointments

The Outlook Calendar

Schedule an Appointment

Assign a Category to an Appointment

Update Calendar Entries
Scheduling Meetings

Schedule a Meeting

Reply to a Meeting Request

Propose a New Meeting Time

Track Meeting Responses

Update a Meeting Request

Cancel a Meeting Request

Print the Calendar
Lesson 6: Managing Contacts

Add a Contact

Sort Contacts

Find a Contact

Generate a Map

Edit a Contact

Delete a Contact

Print Contacts
Managing Tasks

Create a Task

Edit a Task

Update a Task
Using Notes

Create a Note

Edit a Note

Copy a Note