Microsoft Office Outlook 2003: Level 2

Course objectives:
If you have been using Microsoft Office Outlook 2003 as a communications tool, then you know how to send a mail message, schedule appointments and meetings, and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.

You will customize your environment, calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items.

Requirements:
This course is designed for experienced Outlook users who need to learn how to customize their environment, calendar, and mail messages to meet their specific needs and who wish to track, share, assign, and quickly locate various Outlook items.

Before taking this course, students are required to take:

Windows XP Professional: Level 1

Windows XP Professional: Level 2

Windows XP: Introduction or Windows 2000: Introduction

Microsoft Outlook 2003: Level 1


Course content:
Tracking Work Activities Using the Journal

Record a Journal Entry Automatically

Manually Record a Journal Entry

Modify a Journal Entry

Setting Calendar Options

Set Work Days and Times

Display Other Time Zones

Set Free/Busy Options

Setting Message Options

Modify Message Settings

Modify Delivery Options

Modify Message Formats

Notify Others that You will be Out of the Office

Create and Modify a Distribution List

Insert a Hyperlink

Sharing Folder Information

Specify Folder Permissions

Access Another Users Folder

Delegate Access To Folders

Managing Tasks

Assign a Task

Reply to a Task Request

Send a Task Update

Track Assigned Tasks

Customizing Outlook

Customize the Toolbar

Create a New Toolbar

Customize the Menu

Create a Folder Home Page

Locating Outlook Items

Sort Messages Using Multiple Criteria

Find Messages

Find Messages Using Multiple Criteria

Filter Messages

Organize Messages

Manage Junk Email