Microsoft Office Outlook 2003: Level 3

Course objectives:
This course is the third in a series of Microsoft Office Outlook 2003 courses. It builds on the email and calendaring skills you have already obtained and will provide you with the skills needed to communicate in real time with other users, personalize mail, organize items, share and link contacts, create forms, and work offline and remotely.

You will communicate using Instant Messaging, personalize and organize your mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.

Requirements:
This course is for persons with an intermediate understanding of Outlook who need to use Outlook to communicate using Instant Messaging, personalize and organize their mail, organize Outlook items, share and link contacts, create forms, and work offline and remotely.

This course assumes that you are able to use Windows to manage information on your computer and that you have an intermediate knowledge of Outlook. The following courses (or equivalent knowledge thereof) are required: Either Windows XP: Introduction or Windows 2000: Introduction Windows XP Professional: Levels 1 & 2 (if using Windows XP) Microsoft Office Outlook 2003: Levels 1 & 2 Microsoft® Office Word 2003: Level 1

Course content:
Communicating Using MSN Messenger

Obtain a Hotmail Account

Add Contacts

Send and Receive Instant Messages

Attach a File

Change MSN Messenger Status

Change MSN Messenger Options

Personalizing Your Mail

Use Stationery

Create Custom Stationery

Create Signatures

Modify Signatures

Organizing Outlook Items

Group Items

Create Search Folders

Create Rules

Apply Conditional Formatting

Working with Contacts

Forward Contacts

Create a vCard from a Contact

Export Contacts

Perform a Mail Merge

Link Items to a Contact

Saving and Archiving Mail

Save Messages in Alternate Formats

Archive Messages

Protect Personal Folders

Creating a Custom Form

Add Form Fields

Save a Form

Test a Form

Working Offline and Remotely

Create an Offline Folder File

Make a Folder Available Offline

Create a Send/Receive Group

Download Messages