Microsoft Outlook

Introduction
This course is indispensable for the individual who needs to regularly send emails, manage an Outlook Diary and create sophisticated distribution lists. Â Post course support is available for 3 months following the course via Telephone or Email.

Course Content

• Originate and respond to e-mail and instant messages
• Attach files to items
• Create and modify a personal signature for messages
• Modify e-mail message settings and delivery options
• Create and edit contacts
• Accept, decline, and delegate tasks
• Create and modify appointments, meetings, and events
• Update, cancel, and respond to meeting requests
• Customize Calendar settings
• Create, modify, and assign tasks
• Create and modify distribution lists
• Link contacts to other items
• Create and modify notes
• Organize items
• Organize items using folders
• Search for items
• Save items in different file formats
• Assign items to categories
• Preview and print items

Suitability

Delegates wishing to learn how to use Outlook proficiently.
This course outline can be adapted to meet the needs of an organisation, department or team. Details and prices are available on request.

Assessment

No formal assessment

Duration

1 day (9:30am - 4:30pm)
Course notes and / or manuals are provided

Progression