Requirements:
Programme pre-requisites: No previous experience in using Outlook is required in this introductory programme. It is assumed, however, that you have:
-Knowledge of personal computer fundamentals
-Experience in working within the Microsoft Windows environment
-A reasonable degree of keyboard proficiency
-Experience in using a mouse
Introduction and Objectives
Getting started
-What is Outlook? Starting Outlook; the Outlook application windo-
-Working with Outlook menus and toolbars
-Working in the Outlook bar; displaying help information
-Exiting from Outlook
Sending and receiving mail messages
-Creating and sending a mail message
-Displaying, responding to and printing a mail message
-Attaching an external file to a mail message
-Displaying the contents of a file attachment
-Forwarding a mail message
-Including a follow-up flag in a mail message
-Additional mail message topics
Manipulating and managing mail messages
-Sorting the inbox listing; changing the inbox folder vie-
-Creating a ne- folder; moving a mail message into a folder
-Deleting messages; restoring a deleted mail message
Working in the inbox folder
-Creating a signature
-Using Outlook stationery
-Assigning categories to mail messages
-Grouping mail messages
-Searching for specific mail messages
-Filtering mail messages
-Modifying message settings and delivery options
Setting up appointments
-Navigating through the calendar
-Scheduling a single/recurring appointment
-Editing and deleting an appointment
-Scheduling an event; changing the calendar folder view
-Printing the calendar; additional appointment topics
Setting up meetings
-Creating and sending a meeting request
-Responding to a meeting request
-Additional meeting topics
Creating a contacts list
-Adding a contact to the contacts list
-Changing the contacts folder vie-
-Sorting and printing the contacts list
-Additional contacts topics
Creating a tasks list
-Adding a task and updating the tasks list
-Changing the tasks folder view, additional task topics
Using the notes folder
-Creating and saving a note in a file
-Changing the notes folder vie-
-Additional note topics
Additional Outlook features
-Saving mail messages in folders
-Archiving mail messages and other Outlook items
-Creating a custom Outlook view
-Creating a Microsoft Office document from Outlook
Revie- of Programme
Other Recommended Programmes
-Microsoft Outlook Advanced
-Manage your Time with Microsoft Outlook
-Writing Effective Letters and Emails
