Microsoft Outlook Intermediate

Microsoft Outlook Intermediate

Course Content:
Using Instant Messages

• Understand Instant Messaging
• Add Instant Messenger Contact Information
• Send Instant Messages to Recipients
• Reply to Instant Messages
• Insert Attachments to Instant Messages

Preparing Mail Messages

• Understand Forms
• Create Personal Forms
• Create Mail Messages Using Forms
• Enchance Mail Messages with Stationary
• Understand Signatures
• Create and Format Signatures

Exploring and Using the Address Book

• Understand Address Books
• Address Messages Using the Address Book
• Create and Modify Distribution Lists

Using Mail Features

• Use the Quick Flags Feature
• Reply to Flagged Messages
• Find Messages
• Explore Message Options
• Customise the Message Window

Using the Calendar

• Set Work Days and Times
• Schedule Events
• Plan meetings with Attendees and Resources
• Propose Alternate Meeting Times
• Update, Accept and Canel Meeting Requests
• Use Calendar Colouring
• Save Calendars as Web Pages

Exploring Contacts and the Journal

• Understand the Journal
• Record Activities in the Journal
• Link Contacts to Journal Activities
• View Contact Activities

Examining Tasks

• Create, Assign and Respond to Assignments
• Sent Task Status Reports

Managing Multiple E-mail Accounts

• Create Hotmail Accounts
• Configure Additional E-mail Accounts
• Create Signatures for Additional E-mail Accounts
• Send E-mail Messages Using Additional Accounts

Equipment Requirements:
All equipment will be supplied by City Business.

Assessment:
Due to the workshop nature of this one day course, there are no formal examinations or assessments.

Progression:
Delegates may wish to extend their knowledge by attending an Outlook Advanced course after successfully completing the introduction level.


Code : Time : Duration : Day : Tuition Fee : Admin Fee
B02179 001 09:30 - 16:30 20/10/2009 - 20/10/2009 Thursday Fee Enquiry

B02179 006 09:30 - 16:30 26/05/2010 - 26/05/2010 Wednesday Fee Enquiry

B02179 007 09:30 - 16:30 08/07/2010 - 08/07/2010 Thursday Fee Enquiry