Microsoft Outlook Level One
1 or 2 day course depending on experience and requirements
This
course is designed for anyone new to Outlook as well as people who are
using Outlook but are not confident in using all of the available
features. At the end of the course the learner will be able to create and
manage messages, tasks, notes and calendar entries. During the course the
learner will practice their skills with skill reviews and exercises. An
evidence of learning form will be completed during the course and verified
by the trainer. This can be used to prove competency in the areas covered
by the learner. A certificate of completion will also be issued.
·
Understanding the Outlook Interface
· Using and Customising the Main
Menu
· Improving Efficiency: Using Shortcut Menus and Keys
·
Understanding and Using the Toolbars Available
· Opening, Printing and
Editing Messages
· Replying, Forwarding and Re-sending Messages
·
Improving Efficiency: Organising your Messages
· Using the Address Book
to Send Messages
· Adding Attachments and Inserting Hyperlinks into
Messages
· Use the Draft Folder to Store Messages
· Create
Appointments using the Outlook Calendar
· Customise your Outlook
Calendar
· Add a Contact and Create Distribution Lists
·
Improving Efficiency: Create, Edit and Manage Tasks
· Creating and
Editing Notes
· Setting Up and Editing your Journal
·
Customising how to View your Tasks, Notes and Journal
· Configuring the
Out of Office Assistant
· Recalling messages Sent in Error
