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Microsoft Outlook Web Access 2003, 2007, XP Introduction

in Alpha Training (England)

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Course objectives:

This course will give delegates the knowledge and experience of using this system in organisations where OWA has been deployed as a main or secondary/remote-access e-mail client.

Alpha Training

Started in 1987, Alpha Training is a professional training company based in London. We offer Information Technology training on desktop products from Microsoft, Adobe and others, and also on bespok...

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Course details

Type Course Duration 1 Day
Method / place Contact course provider Classes
Suitability Delegates should have a good working knowledge of the Windows environment. A half day overview is available for delegates who are already familiar with Outlook, Outlook Express or similar e-mail client software.
Course objectives This course will give delegates the knowledge and experience of using this system in organisations where OWA has been deployed as a main or secondary/remote-access e-mail client.
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course provider
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Course programme

Microsoft Outlook Web Access 2003, 2007, XP Introduction
Course contents

Introduction to Outlook Web Access

What is OWA?
Why do organisations use it?
Methods and places of access
Speed issues
Logon and Logoff
Accessing the system
Certificates
Logon usernames and passwords
Logoff
Security Issues
Mail
Creating & sending messages
Selecting names from the Address List
Changing message options
Changing delivery options
Tracking messages
Editing & formatting messages
Creating a Signature
Inserting attachments
Opening messages from the Inbox
Using the Reading Pane and AutoPreview
Using quick flags & coloured flags for Follow up
Viewing & opening attachments
Printing
Replying to messages
Forwarding messages
Changing current view
Deleting messages
Recalling & resending messages

Calendar
Navigating the calendar
Inserting new & recurring appointments
Inserting events & meetings
Viewing by day/week/month
Changing current view
Printing
Changing & deleting appointments
Sending invitations to a meeting
Showing attendee availability
Responding to a meeting request
 
Contacts
Inserting new contacts
Editing & deleting contacts
Changing current view
Printing
Sorting & filtering contacts
Emailing a contact
Options and Extras
Using Out of Office Assistant
OWA Options
Changing passwords
Organising Outlook
Creating, renaming, deleting subfolders
Moving messages between folders
Sorting, filtering, and arranging messages
Using Rules
 
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On Alpha Training

Provider description
Started in 1987, Alpha Training is a professional training company based in London.

We offer Information Technology training on desktop products from Microsoft, Adobe and others, and also on bespoke products.

We deliver Business Skills courses in the areas of Management and Leadership, Personal Effectiveness, Secretarial and Support.

And we supply Health and Safety training such as Health and Safety Awareness, Moving and Handling and First Aid at Work.

We provide trainers/facilitators for ad-hoc learning events and training days, or for rollouts of new systems or procedures.

We deliver onsite training at clients premises anywhere in the UK, and arrange offsite training at suitable locations.

Our clients include private and public sector organisations including the BBC, Central Government, the Met Police and the NHS.
Advantages of studying with Alpha Training
As well as offering pre-designed courses we can customise training solutions to meet your specific business needs. We are committed to providing the highest quality training and client service. Our team of highly experienced trainers have in-depth subject knowledge and proven training skills. Our courses are designed to help you perform to your maximum potential.
Course provider history
Alpha Training was established in January 1987 by Anne Harkness. The company started by providing professional IT training services, supported by a team of highly skilled course administrators and experienced associate IT skills trainers. We deliver instructor led training on desktop applications such as Microsoft and Adobe, on document management systems, and on bespoke software.
Specialises in
Information Technology training on desktop products from Microsoft, Adobe, web technologies , and also on bespoke software and systems. Business Skills courses in the areas of Management and Leadership, Personal Effectiveness, Secretarial and Support, HR and Training, PR and Marketing. Health and Safety training such as Health and Safety Awareness, Moving and Handling and First Aid at Work.

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