Course suitable for:
This programme is for you if you are, or
plan to be, responsible for recording minutes of meetings and noting
important action points as part of your role. You will be brought up to
date with the latest thinking on meeting records and all the practical
skills of minute-taking. A key message is that minute-taking can only be
effective as part of the wider process of meeting administration. Minutes
should be brief, but how should they look? Examples in a range of formats
will be used, and participants can take away ideas for improving the
quality of their own work.
Helping to make meetings work
-What
are minutes for
-Purpose of meetings
-Types of meetings
-Benefits
of good minute taking
Preparation and planning
-Writing
styles
-What to avoid
Roles in a meeting
-Clarifying
meeting objectives
What is an agenda?
-How to
construct an agenda
-Using the agenda as an agent of control
-Keeping
up
Active listening skills
How to intervene
Note-taking
formats
-What to note down
-Taking minutes
-How to create
a table of actions
-Styles of minute taking
-Editing the minutes
Key
words
-What was agreed?
-Action to be taken following the
meeting
Feedback, summarising and closing
-Proof
reading
-Final presentation
-Minute taking practice: The opportunity
to take the minutes of a meeting
-Rewriting badly written minutes
Review
of Programme
Other Recommended Programmes
-Making Meetings
Work
-Microsoft Word Level 1