Minute Taking

Who is it for
Anyone who is required to take factual records of meetings and distribute action points afterwards.


What is it about

• A checklist of what should be included in minutes
  
  
• An understanding of the important dynamic between the minute-taker and chair person
  
  
• Listening Techniques to enhance concentration
  
  
• Skills to present minutes clearly, accurately, and professionally
  
  
• Detailed knowledge of what makes a great set of minutes
  
  
• The ability to filter and summarise large amounts of information
  
  
• A blended learning experience allowing you to continue to develop skills in the workplace

What will i get out of it
The ability to distil key points and document decisions and actions is a technique that can be taught and perfected. Minute taking is not about speedwriting but about recognising what is important and understanding the needs of the participants. This course will show you how to compile concise meeting notes covering all key points without wasting words or time.


Course overview
Stage 1 - The course

• Understand the purpose and various types of minutes
  
  
• Writing styles and what to avoid
  
  
• The duties and responsibilities of the Chair and minute taker
  
  
• Working in partnership with the Chair
  
  
• Devising an agenda - where to start and what other people will expect
  
  
• Using the agenda in practice
  
  
• Improving your listening skills
  
  
• Note taking - what could go wrong and different methods to make note taking easier
  
  
• Note taking - practical exercises
  
  
• Being selective and sorting information effectively
  
  
• Minuting workshop and practice excercise
  
  
• Defining a good set of minutes
  
  
• Re-writing badly done minutes
  
  
• Bad minutes - feedback session
  
  
• Overcoming the passive voice
  
  
• Correct tone and professional language
  
  
• Questions and answers with our experienced trainer

Stage 2 - MP3 Learning bites

1. Listen up
   
   
2. Learning to learn
   
   
3. Getting your message across

Stage 3 - e-learning
After you have attended the course, a modular e-learning programme will be delivered to your inbox. These interactive, bite-sizd follow-ups can be completed in your own time, and will cement the learning from the course with further practical exercises on minute taking.