Modelling Business Processes

TCC Training and Consultancy

Training

In London, Sandbach, Liverpool and 3 other venues

£ 750 VAT inc.

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Description

  • Duration

    2 Days

  • Start date

    Different dates available

The success of business change projects is greatly increased by modelling the business processes prior to change. Modelling allows a common understanding and visibility of the current situation, facilitates the evaluation of alternative strategies and reflects the change to be implemented. This course enables delegates to practice a variety of techniques for modelling and improving business processes and for evaluating the effectiveness of change.

Facilities

Location

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Birmingham (West Midlands)

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Bristol (Gloucestershire)

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Liverpool (Merseyside)
Thistle Atlantic Tower, Atlantic Tower, Chapel Street, L3 9RE

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London
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Nottingham (Nottinghamshire)

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Sandbach (Cheshire)
Aspen House, Newcastle Road, Arclid, CW11 2UE

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Course programme

  • Purpose of business process modelling
  • Context: organisations, systems, processes, stakeholders
  • Strategic context and business goals
  • Approaches to business process modelling
  • Definition of a business process
  • Types of processes and functional areas
  • Process view versus functional view
  • Value chain analysis and business performance
  • Hierarchy of business processes and tasks
  • Process modelling techniques (including swimlanes)
  • "As Is" modelling
  • Events and outcomes
  • Actors involved with business processes
  • Business rules
  • Improving Business Processes
  • Analysing activities, work flow, tasks
  • Problem Analysis; GAP Analysis; Root Cause
  • Analysis Business process improvement
  • "To Be" process model
  • Identifying current and new standards and measures
  • Measuring effectiveness of change: goals, measures and issues
  • Challenging the business rules
  • Staff performance and human aspects
  • Using the business process model to identify
  • IT requirements
  • Skills profiling and staff development
  • Procedure design Implementing the new processes
  • Making and managing the change

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Modelling Business Processes

£ 750 VAT inc.

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