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Monitoring & Controlling The Credit Function

in Hemsley Fraser (England)

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Course details

Type Course Duration 1 Day
Method / place Contact course provider Classes
Suitability Suitable for senior credit control staff, credit managers and supervisors, and financial controllers
Price £499 + VAT
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Course programme

Monitoring & Controlling The Credit Function
Objectives for Good Credit Management

  • What do we want to achieve?

  • Using key performance indicators to measure success

  • Measuring performance using DSO

  • Forecasting cash flow from the 'Cascade Table'

  • Target setting

  • What information is needed?

  • Using computer systems to support activities
The Company Credit Policy

  • The importance of a company credit policy

  • Understanding the commercial implications of credit

  • Elements of a credit policy

  • Format and presentation

  • Evaluate policies and procedures
The 'Whole Company' Approach

  • Being proactive

  • Ensuring support for the policy from senior management

  • Winning the support of sales and customer service

  • Ongoing communication

  • Developing a 'whole company' approach
Putting it into Practice

  • Consider best practice techniques for credit management

  • Identify where you can improve your company's procedures

  • Discuss ways to use performance measures

  • Workshop activity on developing a credit policy

Testimonial
Helen Wickham, Credit Control Manager Volt Europe A very informative and well presented course, much of which I have been able to apply to my work.
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On Hemsley Fraser

Provider description
Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions.

With a strong UK, European and North American presence and a global network of over 400 professionals, we bring a comprehensive range of people and organisational development capabilities to clients.

In an increasingly competitive environment where your people are often the key differentiator, you need to think beyond the norm and continually raise the level of talent and skills in the organisation. Hemsley Fraser provides learning and development solutions that help clients to become higher-performing organisations.

We develop learning solutions which:

* Help Airbus to build planes more efficiently at the forefront of technological innovation and the customer experience.
* Enable Norwich Union Life to deliver higher levels of customer satisfaction.
* Ensure that MBDA has an organisation wide learning programme, delivered with measurable effectiveness and efficiency and which directly supports its strategy as a global player in its market.
* Creates a large scale management capability to enable Royal Bank of Scotland Group to deliver operational and customer excellence, as one of the largest banking groups in the world.
* Distinguish West Bromwich Building Society as an award winning high performer in its sector, which has been achieved through the commitment of its people.

Our ability to think beyond learning distinguishes our approach and capability to make breakthrough performance a reality.

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Words related to the courses viewed: debt management internal auditing debt recovery internal quality auditing institute credit management

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