This course helps delegates to establish practical strategies to motivate their team for optimum performance. It shows you how to identify common de-motivators and prevent these from attacking morale. You will learn effective communication techniques to ensure everyone is working to same objectives, and improve your skills in understanding the unique needs of individuals to heighten motivation on a personal level. Course Outline: Recognise the signs of de-motivation Realise what de-motivates people Spot signs of de-motivation Handle de-motivated individuals effectively Be a motivator Learn theories of motivation Identify individual needs Implement six best practice principles Use different leadership styles Apply different styles depending on the task, the team and the individual Acquire tools and techniques for decisive leadership Handle difficult behaviour effectively Develop communication skills Put feedback to good use Develop assertive behaviour Nurture questioning and listening techniques