National Certificate for Door Supervisors £199
The Private Security Industry Act of 2001 declared that those working in private security must be licensed. This qualification is jointly awarded by City and Guilds and the BIIAB. Gaining the level 2 National Certificate for Door Supervisors will enable candidates to apply for a Door Supervisors Licence from the Security Industry Authority (the SIA).
The training course for the National Certificate for Door Supervisors is a 30 hour course covering a range of topics relative to working in the private security industry. It can be delivered at weekends, weekdays or evenings at our training centre or at a venue arranged by you.
There are two examinations, one for each unit. Each examination has 40 multiple-choice questions and will take one hour. While Unit 1 is a conventional multiple-choice paper, Unit 2 requires you to watch video clips before answering the questions.
This course is suitable for those wishing to work as security personnel in:
Nightclubs, bars and restaurants
Licensed Premises
Music and Sporting events
Retail outlets
Events security
Corporate or private companies
What does the qualification cover?
Unit 1 - Roles and Responsibilities of Door Supervisors:
the role of the door supervisor
behavioural standards
customer service skills
health and safety at work
civil and criminal law
the law in relation to licensing
equal opportunities
young persons
how to comply with regulations as a door supervisor
searching people
eviction/ejection
offensive weapons
first aid and emergencies
drugs
arrest
incident recording and scene preservation.
Unit 2 - Conflict Management for Door Supervisors:
introduction to communication skills and conflict management
self-awareness
avoiding conflict
effective communication and customer service skills
recognising and defusing conflict
maintaining space
defusing high risk conflict
resolving and learning from conflict
What are the benefits of obtaining this qualification?
On successful completion of each unit, candidates receive a nationally recognised certificate awarded by the BIIAB. The BIIAB Level 2 NCDS overarching certificate will be awarded once both units have been successfully completed.
Why choose the BIIAB Level 2 NCDS?
BIIAB is the wholly-owned awarding body of BII, the professional body for the licensed retail sector, which has the fastest growing professional membership of over 17,500.
