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National Certificate for Door Supervisors

in SPA Training (England)

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Place:

Liskeard

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Duration:

4 Days

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Course objectives:

This nationally recognised qualification will be the industry standard and will enable a door supervisor to apply for a licence to practise.

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Course details

Type Course Duration 4 Days
Method / place Contact course provider Classes in Liskeard where
Suitability The Level 2 National Certificate for Door Supervisors is designed for door supervisors already working in licensed retail or wishing to start work in the industry; and is awarded to those who pass two examinations covering the basic knowledge and responsibilities of the occupation.
Course objectives This nationally recognised qualification will be the industry standard and will enable a door supervisor to apply for a licence to practise.
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Course programme

National Certificate for Door Supervisors
National Certificate for Door Supervisors The SIA issues licences to door supervisors who meet their criteria. In the interests of the industry as a whole and in support of its licence to practise, the SIA invited BIIAB and City & Guilds to work together to develop the BIIAB Level 2 National Certificate for Door Supervisors.
To get an SIA licence you will need to satisfy three requirements:
1) Pass an identity check
2) Pass a criminal records check
3) Possess a recognised door supervisor qualification
UNIT 1 - ROLES AND RESPONSIBILITIES:
·         The Role of the Door Supervisor
·         Behavioural Standards
·         Customer Service Skills
·         Health and Safety at Work
·         Civil and Criminal Law
·         The Law in Relation to Licensing
·         Equal Opportunities
·         Young Persons
·         How to Comply with Regulations as a Door Supervisor
·         Searching People
·         Eviction
·         Offensive Weapons
·         First Aid
·         Emergencies
·         Drugs
·         Arrest
·         Incident Recording and Scene Preservation
UNIT 2 - CONFLICT MANAGEMENT:
·         Introduction to Communication Skills and Conflict Management
·         Self-awareness
·         Avoiding Conflict
·         Effective Communication and Customer Service Skills
·         Recognising and Defusing Conflict
·         Maintaining Space
·         Defusing High Risk Conflict
·         Resolving Conflict
·         Learning from Conflict On successful completion of the course candidates will be able to apply for their Security Industry Authority licence.

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Where Liskeard, Spa House 17-19 West Street
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On SPA Training

Provider description
Over the years SPA has built up a reputation for delivering quality training throughout the UK, Middle East and France. The key to our success has been reliability, flexibility and the quality of delivery plus the 600+ trainers that are situated across the Country.

All our first aid, health and safety and food hygiene training programmes are certificated by recognised awarding bodies. These include the Royal Institute for Public Health (RIPH), The Chartered Institute for Environmental Health (CIEH), City and Guilds and The British Institute of Innkeepers (BIIAB). Trainers are all qualified in their respective fields and have a wealth of experience within the commercial sector.

From safety in the workplace to first aid and food hygiene training programmes, our range of courses on offer from SPA Training will benefit your general staff, supervisors and managers.
Courses are usually delivered on your premises anywhere in the UK and at any time, 7 days a week, 24 hours a day to fit in with your shift patterns.

We specialise in delivering bespoke courses as well as first aid and food hygiene training programmes, and we are always keen to meet our clients and potential clients to discuss their specific requirements.

Funding is also available in various regions to help support and increase delegates achievements.
Whatever your requirements, contact SPA Training Ltd and we will point you in the right direction. For a wide range of food hygiene training programmes and similar vocational courses, you have found the right place.

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Words related to the courses viewed: door supervisor

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