NCFE Level 2 Certificate for Resort Representatives
Vocational qualification
In Leek
Description
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Type
Vocational qualification
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Location
Leek
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Duration
1 Year
The course consists of six units including: Understand the travel and tourism industry and the role of the resort representative. Fulfil the resort representative's role at the airport. Fulfil the resort representative's role at the hotel. Fulfil the resort representative's role on coach transfers. Promote effective customer care. Review the effectiveness of reporting
Facilities
Location
Start date
Start date
About this course
Learners who enter this programme will be 16 years or older. You will need to demonstrate enthusiasm and a willingness to participate in order to succeed within this course.
Reviews
Course programme
NCFE Level 2
Introduction
The NCFE Level 2 Certificate for resort representatives is ideal for anywone who wishes to find employment as a resort rep or anyone who is wishing to enhance thier studies in travel and tourism.
Course Content
The course consists of six units including:
Understand the travel and tourism industry and the role of the resort representative
Fulfil the resort representative's role at the airport
Fulfil the resort representative's role at the hotel
Fulfil the resort representative's role on coach transfers
Promote effective customer care
Review the effectiveness of reporting
Entry Requirements
Learners who enter this programme will be 16 years or older. You will need to demonstrate enthusiasm and a willingness to participate in order to succeed within this course.
Duration
Part time course based on two hours per week, over one academic year.
Assessment
Your course is assessed through the development of a portfolio of evidence consisting of the six units of work.
You will also complete an end of course examination that will last for forty minutes.
Both assessments require full completion to obtain the qualification
Progression
As the qualification has been recognised by Thomas Cook, candidates who achieve this qualification are guaranteed an interview provided they meet their minimum criteria.
Alternative routes for progression include BTEC National Diploma in Travel and Tourism and employment into airline related services
NCFE Level 2 Certificate for Resort Representatives