Negotiating Skills
Course
In Leamington Spa, Warwickshire
Description
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Type
Course
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Location
Leamington spa, warwicks...
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Duration
2 Days
Successful neogitation is essential when striving to reach agreements, overcome performance obstacles & achieve successful mutual outcomes. This workshop is aimed at developing key negotiating skills, approaches & attitudes & is suitable for any staff who need to negotiate resources, specifications, cost or prices with internal or external contacts. The emphasis is on practical.
Facilities
Location
Start date
Start date
Reviews
Course programme
Course Content
Principles of Negotiation
· The importance of negotiation
· Types of negotiation
· Negotiation strategies and outcomes
Preparing to Negotiate
· Essential information
· Knowing where each side is coming from and aiming for
· Making a "shopping list"
· Identifying alternative options
Approaches to Negotiation
· Sources of power
· Relative "buyer" and "seller" strengths
· Negotiating "one to one" or in teams
· Appropriate behaviour and persuasiveness
During Negotiation
· Types and uses of questions
· Offers and proposals
· Interpreting concession patterns
· Signals and meanings
· Avoiding traps by using and dealing with tactics
· Closing
Practical Application
· Characteristics of successful negotiation and skilled negotiators
· Preparing and conducting a "one to one" negotiation
Negotiating Skills