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Negotiation Skills

in Hemsley Fraser (England)

Classes Course

Place:

London

Price:

£529 + VAT

Duration:

1 Day

Start:

08/12/2008 calendar
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Requirements:

To gain the maximum benefit, before attending the course you will be sent an activity to complete which ... see more

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Hemsley Fraser

Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve...

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Course details

Type Course Duration 1 Day
Method / place Contact course provider Classes in London where
Suitability If you are new to negotiation and are looking to develop your skills and your self-confidence, particularly on a one to one basis, for commercial negotiations with customers, suppliers and colleagues both inside and outside your organisation then this course is for you. Please note: This course is not for managers who may prefer to go on Negotiatio...
Requirements
To gain the maximum benefit, before attending the course you will be sent an activity to complete which asks you to consider current expectations and challenges. This wi...
Price £529 + VAT
Get direct information on how to enrol, venues and availability...

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Course programme

Negotiation Skills
Requirements:
To gain the maximum benefit, before attending the course you will be sent an activity to complete which asks you to consider current expectations and challenges. This will help you set the context of the course and will be used on the day as part of the course activities.
Course suitable for:
If you are ne- to negotiation and are looking to develop your skills and your self-confidence, particularly on a one to one basis, for commercial negotiations with customers, suppliers and colleagues both inside and outside your organisation then this course is for you. Please note: This course is not for managers who may prefer to go on Negotiation Skills Workshop for Managers. This is not a sales negotiation course. If you are interested in sales negotiation please refer to the Sales Negotiation course.
Core Skills and the Negotiation Process

  • Understanding your current negotiation style

  • Working with the negotiation process

  • Foundation negotiation skills
The Interpersonal Skills of Negotiation

  • Questioning and Listening - picking up information and acting on it

  • Using 'Silence' as a powerful negotiation tool

  • Being aware of your own and others' body language
The Essential Steps of the Negotiation Process

  • Planning and preparation - best alternatives to succeed

  • Opening, proposing and negotiating for a win/win result

  • Reaching agreement and reviewing
Negotiation for Different Situations

  • Clarifying the real problem and managing the issues

  • Individual versus team negotiation and multi-part negotiations

  • Securing win/win result
Personal Application Plan

  • A check-list to develop successful negotiation skills to achieve win/win results
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Venues and dates



Where London, 13 Grosvenor Place
When Start: 08/12/2008 Finish: 08/12/2008 See calendar
 
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On Hemsley Fraser

Provider description
Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions.

With a strong UK, European and North American presence and a global network of over 400 professionals, we bring a comprehensive range of people and organisational development capabilities to clients.

In an increasingly competitive environment where your people are often the key differentiator, you need to think beyond the norm and continually raise the level of talent and skills in the organisation. Hemsley Fraser provides learning and development solutions that help clients to become higher-performing organisations.

We develop learning solutions which:

* Help Airbus to build planes more efficiently at the forefront of technological innovation and the customer experience.
* Enable Norwich Union Life to deliver higher levels of customer satisfaction.
* Ensure that MBDA has an organisation wide learning programme, delivered with measurable effectiveness and efficiency and which directly supports its strategy as a global player in its market.
* Creates a large scale management capability to enable Royal Bank of Scotland Group to deliver operational and customer excellence, as one of the largest banking groups in the world.
* Distinguish West Bromwich Building Society as an award winning high performer in its sector, which has been achieved through the commitment of its people.

Our ability to think beyond learning distinguishes our approach and capability to make breakthrough performance a reality.

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