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Negotiation Skills

in MJM Training Solutions (England)

Classes Course

Price:

£400 + VAT Special offers 

Duration:

1 Day

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Course objectives:

To give you the skills to be a successful and assertive negotiater.

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Course details

Type Course Duration 1 Day
Method / place Contact course provider Inhouse / Classes
Suitability Anyone who wishes to improve their negotiating skills.
Course objectives To give you the skills to be a successful and assertive negotiater.
Price £400 + VAT
Special offer + Price details
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Course programme

Negotiation Skills
What determines a good negotiation is not ‘win or lose’ it’s to reach a wise outcome. If you negotiate with a customer and they feel that they have lost out badly on the deal, what is the likelihood that we will get their return business when it is time to renew their policy? Is it a wise outcome? Gavin Kennedy, who is an authority on negotiating techniques wrote a book called ‘Everything is Negotiable’. The implication here is that whether at work or home negotiating is an invaluable skill to have.  
 
Negotiation is a process for resolving issues through discussion to achieve mutually acceptable agreement. To hold a discussion so as to reach agreement and to get past an obstacle successfully.
 

By the end of this course your delegates will be able to undestand:

What negotiation is: What do you negotiate? Is it negotiation or trench warfare?

  • Styles of Negotiation.
  • Negotiation Strategy and preparation.
  • Negotiation Structure.
  • Ploys and Dirty Tricks.
  • Competitive Negotiations.
  • And what Negotiation isn't: A win/lose or a lose/win situation. A lose/lose situation. A chance to have a slanging match. A chance to prove what a good negotiator you are. A chance to wipe the floor with your opponent. An all or nothing situation.

     
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    On MJM Training Solutions

    Provider description
    MJM Training Solutions provides affordable and accessible Management, Soft-Skills and IT Training to Small Businesses and the Voluntary Sector throughout Warwickshire, the West Midlands and surrounding areas.
    Advantages of studying with MJM Training Solutions
    We specialise in providing accessible training to small businesses and the voluntay sector. Our fees are among the lowest in the market, and our courses designed with you in mind. We have a comprehensive list of courses that we can deliver, so why not take a look.
    Course provider history
    Mike McCluskey is a very experienced Trainer and Manager. In the early part of his career, he worked for the financial giants, Pearl Assurance and Citibank, before settling with the Pensions specialist, National Mutual Life in 1986. He managed a department that looked after over-funded contributions where he began his management career.   Mike qualified as an MA in Management Studies in 1999. It was around this time that he caught the ‘training bug’, when he successfully took on the role of IT Training Manager.   Having spent 15 years with National Mutual, Mike decided it was time to move on and joined Securicor Recruitment Services as a Contract Manager. However very soon Mike was to move back into the training environment and joined TQ Training Management Services in 2001.   In 2007, Mike decided to branch out on his own and set up MJM Training Solutions. The next chapter in a highly successful career.   What is it that inspires Mike? “The feeling you get when you really make a difference to someone’s working life”.
    Specialises in
    Management Training and Soft Skills to small business and bespoke training to deliver to service users via voluntary organisations.

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    Words related to the courses viewed: negotiation skills

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