Classes Course
Place:
London
Price:
Duration:
1 Day
Start:
28/01/2009 other dates
See course programme
Course objectives:
Practical, lively, real-world negotiation skills training to help you save money and increase profit. Learn a systematic approach for successful negotiation, as well as enhancing your communication and influencing skills to help you close the negotiation. Includes practical exercises and detailed feedback.
| Price |
£395 + VAT
|
Negotiation Skills
Negotiation skills course
Max number of participants: 8
Duration: 1 or 2 days
Available as: In-company and public course
Benefits
• Learn how to use our systematic approach to negotiating and achieve a win-win
• Acquire a solid set of planning skills and understand the negotiable range
• Enhance your communication and influencing skills to achieve successful results
• Learn new strategies and tactics for overcoming conflict and handling objections
• Obtain an inventory of tactics to draw upon and a toolbox of things that can be traded
• Receive detailed feedback on your negotiation style
• Increase your confidence to negotiate more often in any situation
What you will learn
What is negotiation
• Defining effective negotiation – it’s about dialogue
• A five-stage systematic approach to negotiation
• The seven principles of negotiation and understanding the negotiable range
Preparing for a negotiation
• What to consider when planning strategies from an individual and team perspective
• Being clear about objectives, researching the other party and their likely position
• Developing bargaining parameters and identifying a fall-back position
Core negotiation skills
• Building rapport and getting off to a good start
• How to keep going when the going gets tough
• Drawing out needs and identifying tradeables
Conducting the negotiation
• Reading the other party and adapting accordingly
• How to control the process and analyse strengths and weaknesses
Personal insight, practice and working in teams
• How personal attitudes negatively impact success
• Practice and receive feedback on your skills
• Team negotiations
Closing a negotiation
• The value of concessions and when to make them
• Closing successfully & putting the outcome in writing
Dealing with objections – and what to do if the negotiation breaks down
• Identify and deal with potential stumbling blocks
• Why negotiations sometimes break down and how to avoid it happening
| Where | London, 1st Floor, 20 Old Street see map |
| When | Start: 28/01/2009 Finish: 28/01/2009 See calendar |
| Where | London, 1st Floor, 20 Old Street see map |
| When | Start: 23/03/2009 Finish: 23/03/2009 See calendar |
| Where | London, 1st Floor, 20 Old Street see map |
| When | Start: 18/05/2009 Finish: 18/05/2009 See calendar |
| Where | London, 1st Floor, 20 Old Street see map |
| When | Start: 16/07/2009 Finish: 16/07/2009 See calendar |