Negotiation Skills

Introduction - This interactive workshop enables delegates to practice the fundamental skills required when conducting a negotiation either on their own or as part of a team. Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house or an advertising campaign. Sometimes it's 'soft' negotiations such as deciding who's going to do what in your team or handling a staff conflict.The principles are the same.

Our approach to good negotiation isn't about winning and it isn't about someone else losing. It's about learning to 'play the game', because that's what negotiation is - a game. And like any game there are rules and conventions. Our negotiation programmes help people define their own rules and beliefs about negotiation and how they either support or get in the way of success. From there we look at each person's individual negotiation style and develop negotiation skills in being able to see what's going on for other people, reading body language, and handling tricky situations.

We like to think our work is aspirational, with people getting a real feel and flavour of how the best negotiators work: with subtlety and flair; knowing what to give away, when to make demands and how to compensate when there are difficulties; how to let go of their positions, giving up one want and choosing another.

Course Aim - To improve your skills and confidence during a negotiation exercise as a team member or by yourself.

Course Objectives
By the end of the course you will be able to:

• Understand the key principles of negotiation and be able to conduct an effective negotiation using skills learnt on the workshop.
• Understanding types of Negotiation
• Defining your Negotiation style
• Playing the Game of Negotiation
• Negotiation upwards and downwards
• Knowing what to give away
• Dealing with hidden agendas
• Closing the deal

Content - Stages of negotiation Communicate effectively Negotiation preference One to one negotiation Team negotiation Understanding the signals and goal posts

Course Includes - Lunch/refreshments and course materials.