Negotiation Skills

Negotiation Skills
Duration: 2 Days
All sales people need to be able to determine when the sale has been successful and where the negotiation starts. This can be an uncomfortable point in the process of winning the business on mutually acceptable terms and conditions for some people.
This course highlights the 'mechanics' of the negotiation and how to deal powerfully with resistance and manipulation.
Content includes:
 

• An examination of equality and power
  
• Structure & strategy - 5 key stages
  
• Timing & negotiation
  
  • When to start
    
  • Avoiding price war
    
  • Targets
    
  • Shopping lists
    
  • Variables & trading
    
• Negotiation techniques
  
• Essential personal skills
  
• Dealing with deadlock
  
• Tricks & gambits
  
• Commitment & agreement

 
Associated courses to the above subject include:
- Advanced Negotiation Skills
- Strategic Selling