Negotiation Skills

Introduction
This course will enable those with a responsibility for negotiating both internally and externally to explore different approaches to negotiation and to develop a strategy and identify the skills necessary for achieving successful outcomes.

Course Content

• The importance of planning and preparation
• The advantages and disadvantages of traditional forms of negotiation.
• Why aiming for a "win-win" approach is essential.
• The role of power in negotiation.
• How to develop an effective strategy and tactics for negotiation.
• The skills, knowledge and attitude necessary to become a successful negotiator.

Suitability

The course is particularly useful for those new to negotiations and for those whose job performance is measured by successful outcomes and exit strategies.
This course outline can be adapted to meet the needs of an organisation, department or team. Details and prices are available on request.

Assessment

No formal assessment.
Candidates will receive a City College Coventry Certificate of Attendance on successful completion

Duration

1 day 9.30 am â€" 4.30pm
Course notes and / or manuals are provided

Progression