Negotiation Skills

Training

In Newcastle Upon Tyne

£ 295 VAT exempt

Description

  • Type

    Training

  • Level

    Intermediate

  • Location

    Newcastle upon tyne

  • Duration

    1 Day

  • Start date

    Different dates available

Become a proficient negotiator. This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

Important information

Documents

  • Course content

Facilities

Location

Start date

Newcastle Upon Tyne (Tyne and Wear)
See map
The Quadrus Centre, Woodstock Way, Boldon, NE35 9PF

Start date

Different dates availableEnrolment now open

About this course

This course is aimed mainly at individuals who are new to formal negotiation or looking for an introduction to negotiation techniques.

No prior experience is required for this course.

Certificate of participation can be obtained if required.

On receiving your request we will contact you to explain course content, including dates and payment options.

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Subjects

  • Negotiation
  • Negotiation Skills
  • Personal Development
  • Management Development
  • Bargaining
  • Negotiation Team
  • Closing Skills
  • Difficult Negotiation
  • Difficult People
  • Smaller Negotiations
  • Mutual Gaining

Teachers and trainers (1)

Chris Edmondson

Chris Edmondson

IT Trainer

Course programme

Course review:

1Getting Started

•Icebreaker

•Ground rules

•The parking lot

•Workshop objectives

•Action plans and evaluation forms

2Understanding Negotiation

•Types of Negotiations

•The Three Phases

•Skills for Successful Negotiating

3Getting Prepared

•Establishing your WATNA and BATNA

•Identifying your WAP

•Identifying the ZOPA

•Personal Preparation

4Laying the Groundwork

•Setting the Time and Place

•Establishing Common Ground

•Creating A Negotiation Framework

5Phase One – Exchanging Information

•Getting off on the Right Foot

•What to Share

•What to Keep to Yourself

6Phase Two – Bargaining

•What to Expect

•Techniques to Try

•How to Break an Impasse


7About Mutual Gain

• Three Ways to See Your Options • About Mutual Gain • Creating a Mutual Gain Solution
8 Phase Three – Closing• Reaching Consensus • Building an Agreement • Setting the Terms of the Agreement
9 Dealing with Difficult Issues• Being Prepared for Environmental Tactics • Dealing with Personal Attacks • Controlling Your Emotions • Deciding When It’s Time to Walk Away
10 Negotiating Outside the Boardroom• Adapting the Process for Smaller Negotiations • Negotiating via Telephone • Negotiating via E-mail
11 Negotiating on Behalf of Someone Else• Choosing the Negotiating Team • Covering All the Bases • Dealing with Tough Questions
12 Wrapping Up• Words from the Wise • Review of Parking Lot • Lessons Learned • Completion of Action Plans and Evaluations

Negotiation Skills

£ 295 VAT exempt