Negotiation Skills
Training
In Newcastle Upon Tyne
Description
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Type
Training
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Level
Intermediate
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Location
Newcastle upon tyne
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Duration
1 Day
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Start date
Different dates available
Become a proficient negotiator. This workshop will give participants an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.
Important information
Documents
- Course content
Facilities
Location
Start date
Start date
About this course
This course is aimed mainly at individuals who are new to formal negotiation or looking for an introduction to negotiation techniques.
No prior experience is required for this course.
Certificate of participation can be obtained if required.
On receiving your request we will contact you to explain course content, including dates and payment options.
Reviews
Subjects
- Negotiation
- Negotiation Skills
- Personal Development
- Management Development
- Bargaining
- Negotiation Team
- Closing Skills
- Difficult Negotiation
- Difficult People
- Smaller Negotiations
- Mutual Gaining
Teachers and trainers (1)
Chris Edmondson
IT Trainer
Course programme
Course review:
1Getting Started
•Icebreaker
•Ground rules
•The parking lot
•Workshop objectives
•Action plans and evaluation forms
2Understanding Negotiation
•Types of Negotiations
•The Three Phases
•Skills for Successful Negotiating
3Getting Prepared
•Establishing your WATNA and BATNA
•Identifying your WAP
•Identifying the ZOPA
•Personal Preparation
4Laying the Groundwork
•Setting the Time and Place
•Establishing Common Ground
•Creating A Negotiation Framework
5Phase One – Exchanging Information
•Getting off on the Right Foot
•What to Share
•What to Keep to Yourself
6Phase Two – Bargaining
•What to Expect
•Techniques to Try
•How to Break an Impasse
7About Mutual Gain
8 Phase Three – Closing• Reaching Consensus • Building an Agreement • Setting the Terms of the Agreement
9 Dealing with Difficult Issues• Being Prepared for Environmental Tactics • Dealing with Personal Attacks • Controlling Your Emotions • Deciding When It’s Time to Walk Away
10 Negotiating Outside the Boardroom• Adapting the Process for Smaller Negotiations • Negotiating via Telephone • Negotiating via E-mail
11 Negotiating on Behalf of Someone Else• Choosing the Negotiating Team • Covering All the Bases • Dealing with Tough Questions
12 Wrapping Up• Words from the Wise • Review of Parking Lot • Lessons Learned • Completion of Action Plans and Evaluations
Negotiation Skills