Conduct negotiations with confidence and achieve better outcomes for your business. This course uncovers the process, practice and psychology of negotiations for those involved in regular purchasing decisions for their organisation. You will rehearse skills during the workshop and leave with a new perspective on handling your supplier relationships.
Course Outline:
Win/Win: Everybody talks about it, and obviously this is a preferable outcome - but what happens when the supplier is uninterested in an outcome that suits both parties?
The course covers how to make sure that your interests are met.
Preparation: How do you establish your limits, and what do you do if you cant agree?
Opening the negotiation: How to take control and establish your opening position - consistently delivering better outcomes.
Conducting the negotiation: How to ensure that you ask the right questions and trade properly. Closing the negotiation: Making sure everyone is clear on what has been agreed and ensuring the deal sticks.
The Psychology of negotiation: Why do people do what they do, and how can you take advantage of unusual behaviour?
The supplier perspective: How do the suppliers regard you, what are they measured on, and how do they manage their businesses?
