New Supervisor Training

What you learn:

State the key aspects of their role as a supervisor / team leader, and demonstrate how to put these into practice

Understand their own values and motivations in the workplace, gain insight into those of others, and explain how this can be used to get the best out of their team

Get appropriate and realistic standards/objectives for their team and for individuals within it

Describe a model of team leadership and how they can put this into practice in their workplace

Describe a wide range of different ways in which they can support the development of their team members and help them learn

Give people effective feedback to improve and correct performance

Delegate activities to team members effectively

Explain their role in implementing formal people management procedures, such as discipline and attendance

Produce an action plan to help them transfer their learning into the workplace

During the course you cover:

Introduction and Welcome
Understanding the Role of the Supervisor /Team Leader
Understanding Yourself and Others
Getting the Best out of People
The 5 Key Roles of the Supervisor / Team Leader – Lead, Communicate, Plan, Organise, Control
Setting Standards and Objectives
A Model of Supervision / Team Leadership Developing Your Team Effective Feedback
Delegation
People Management
Policies and Procedures – The Role of the Supervisor / Team Leader Personal Action Planning

Course Evaluation and Close