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NVQ Corporate Communication
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SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
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We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 9 Months
...people who have the scope to bring about permanent improvements in service delivery that benefit their organisation and its customers. These people don't...
...people who have the scope to bring about permanent improvements in service delivery that benefit their organisation and its customers. These people don't...
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SDL were very friendly and also honoured all appointments and I always felt supported throughout. I enjoyed the course and would recommend this to anyone who is looking to get a national qualification in Customer Service. Many thanks to all of you.
← | → see all
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We deceide that all frontline staff would benefit from undertaking this qualification -we negotiated this with SDL and decided on appropriate units to be taken including an extra unit that was over and above the full qualification but was very useful to us as a business. SDL were there to support and also to advise throughout and we are extremely pleased with the service and that all the staff now have a level 3 - it has and will continue to help our business.
← | → see all
- NVQ
- Crawley
...Details of how many units you need to take will depend on the size of qualification you take. Mandatory Units F3 Demonstrate understanding of customer... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 15 Months
...high quality products or services to customers, whether this is face to face, by post, digitally or over the phone. This might include dealing with orders... Learn about: Problem Solving, Managing situations, Business processes...
- NVQ
- Online
- Different dates available
- 18 Months
...complaints, and queries. You are often an escalation point for complicated or ongoing customer problems. As an expert in your organisation’s products and/or services... Learn about: Managing situations, Customer Service, Problem Solving...
- NVQ
- Bridgwater
...and you may be seeking career progression through jobs involving customer service operations. The NVQ is related directly to your job role and helps... Learn about: Customer Service...
Similar training in other typologies
- Short course
- Online
- Intermediate
- Different dates available
...way The ability to negotiate at all levels To understand the importance of excellent customer care in a sales environment How to say 'No' and retain Customer... Learn about: Customer satisfaction...
- Course
- Distance Learning
- Advanced
- November
...it seems so difficult to talk with some people and yet so easy to talk with others? Can you recall an occasion where you met someone for the first... Learn about: Communication Process, Body Language, Verbal Communication...
- Course
- Online
- Different dates available
...Most attention-snatching ideas and information concentrate on these imperative components and this is particularly predominant in the advertising... Learn about: Communication Training...
- Course
- Online
- Different dates available
- 1 Year
...create the perfect, attention-grabbing script and plan what to do before you make the all-important call. You will also explore how to make any telephone... Learn about: Telephone Communication, Sales Training, Business practice...
- Course
- Online
- Intermediate
- Different dates available
...how to conduct newsworthy surveys to gain valuable PR exposure, and how to enhance your PR communication skills for media interviews. Hence the course covers all the key concepts... Learn about: Public Relations, Relationship Marketing, PR training...
- Course
- Online
- Intermediate
- Different dates available
...Social media often feeds into the discovery of new content such as news stories, and “discovery” is a search activity. Social media can also help build... Learn about: Social Media, Market Research, Marketing Analysis...
- Course
- Online
- Different dates available
...One is an active online media strategy; the second is a high PR strategy. Obtain both, and you will quickly become a trusted, respected ‘Voice in your Industry’... Learn about: Media Relations, Social Media, Public Relations...
- Course
- Online
- Intermediate
- Different dates available
...you need to develop or improve you analysis, and people’s skills. This course is designed for students who want to learn from the experienced ones... Learn about: PR Strategy, Public Relations, Presentation Skills...
- Postgraduate
- Online
- 6 Months
...event management, CSR or public affairs and would like to understand more about internal communication. You like the idea of being able to work at your own...
- Course
- Online
- Different dates available
...What does it mean, and what does it involve? Do stakeholders really care, and if they do, how should companies communicate with them? In uncertain modern climates... Learn about: Corporate Social Responsibility...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...way The ability to negotiate at all levels To understand the importance of excellent customer care in a sales environment How to say 'No' and retain Customer... Learn about: Customer Retention, Customer Manager, Customer satisfaction...
- Course
- Distance Learning
- Advanced
- December
...helpful tips for improving your communication skills. Business Communications level 7 Course will teach you how to Writ Business Letters... Learn about: Business skills, Communication Training, Critical Thinking...
- Course
- Online
- Different dates available
...This course will adopt a strategy to get used to, consolidating addresses, gathering discourse, contextual investigation, pretending, grounds organising openings...
- Course
- Online
- Intermediate
- Different dates available
...rise to the top faster than you ever thought possible. Highlights of the Transformational Leader Training Course Learn about Basic Through Advanced Transformational... Learn about: Leadership Management, Create Powerful Leaders, Powerfull Cutting...
- Course
- Online
- Intermediate
- Different dates available
...is imperative to communicate for the success of a business. Hence public relations can contribute greatly to the success of a business. This self-paced... Learn about: Public Law, Public Relations, Relations with institutions...
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