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NVQ Customer Retention
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Care, Customer Service, Key Account Management...
- NVQ
- Online
- Different dates available
- 1 Year
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Retention, Customer Relationship Management, Customer relationship...
- NVQ
- Online
- Different dates available
- 12 Months
... customer relations Understand how to boost a client’s confidence in you and the organisation you represent Recognise the importance of customer retention... Learn about: Customer Service, Customer Retention, Customer Care...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Relationship Management, Customer satisfaction, Customer Service Skills...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Relationship Management, Customer Service, Customer Retention...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Negotiation Skills, Key Account Management, Persuasion Skills...
- NVQ
- Online
- Different dates available
- 12 Months
...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Customer Manager, Quality Training, Customer relationship...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Key Account Management, Customer Service, Customer Retention...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Key Account Management, Customer Retention, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Key Account Management, Relationship Marketing, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Service, Customer Retention, Relationship Marketing...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Key Account Management, Relationship Marketing, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Service, Team Leader, Customer Retention...
- NVQ
- Wolverhampton
... of the advice and guidance service ·Interact with clients using a range of media ·Develop personal performance through delivering customer service Plus three... Learn about: Customer Service, Customer Relationship Management, Customer Retention...
- NVQ
- Wolverhampton
...action ·Advocate on behalf of advice and guidance clients ·Prepare to represent advice and guidance client in formal proceedings ·Present cases for advice... Learn about: Relationship Marketing, Customer Relationship Management, Customer Retention...
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