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NVQ Customer Service
- NVQ
- Online
...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Service, Customer Service Skills, Customer Care...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...Benefits: 1). Improved time management 2). Increases productivity 3). A reduction in customer complaints 4). Consistent delivery of customer service excellence within your organisation 5). Customer queries are dealt with quickly and resolved effectively 6). Highlights the skill of the workforce... Learn about: Customer Service, Customer Service Skills...
- NVQ
- Crawley
...Further Information Please contact Employer Services on 0845 1550043 and then press 4 or 01293 453438, or email us at employers@centralsussex.ac... Learn about: Customer Service...
- NVQ
- Leamington Spa
- Different dates available
...The aim of the qualification is to recognise your skills and competences in the workplace. The qualification is about the customer service role and recognises that your work in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing... Learn about: Customer Service, Quality Training, Part Time...
- NVQ
- Online
- Different dates available
- 1 Year
...The Customer Service course is designed for anyone who wants to create an efficient service culture that builds loyal relationships with their customers and a better environment for the company they work in. Upon successful completion of the course, you will not only be eligible to receive... Learn about: Excellent Customer Service, Communication Training, Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Retention, Customer Service, Customer Retention Strategy...
- NVQ
- Online
- Different dates available
- 15 Months
... is to deliver high quality products or services to customers, whether this is face to face, by post, digitally or over the phone. This might include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight... Learn about: Problem Solving, Business processes, Customer Service...
- NVQ
- Blended
- 6 Months
...Suitable for: Anyone working in a customer facing... Learn about: Customer Service...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Service, Customer Relationship Management, Nationally recognised...
- NVQ
- Online
...Customer Service BTEC Level 3 Diploma (QCF) LocationOff Site Course Overview Apply Now 10–12 month programme. These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those... Learn about: Customer Service...
- NVQ
- Blended in Doncaster
- 6 Months
...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Service, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Customer Service, Key Account Management, Customer Relationship Management...
- NVQ
- London
...These qualifications are designed for customer service and administrative staff working within all sectors of industry and commerce. The qualification is designed around two core mandatory units (12 credits) and a selection of optional units (to a total of 42 credits) Mandatory Units... Learn about: Customer Service...
- NVQ
- Chelmsford
- 6 Months
...NVQ Customer Service Level 2 Course Length: Approximately 6 months Course Days: N/A Start Date: Throughout the year Course Content... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...This Advanced Diploma in Customer Service course will teach you everything needs to succeed in this profession. Improving your customer service skills can lead to excellent customer satisfaction, and also an enjoyable experience. In this course, learn to deal with the challenging customers... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 12 Months
...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Customer relationship, Customer Retention, Quality Training...
- NVQ
- Online
- Different dates available
- 18 Months
... customer requests, complaints, and queries. You are often an escalation point for complicated or ongoing customer problems. As an expert in your organisation’s products and/or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information... Learn about: Managing situations, Problem Solving, Business processes...
- NVQ
- Hessle Road.
...The programme has been designed for people who are employed in any type of business but who are in customer-facing roles. The programme identifies the required competencies and helps candidates develop and demonstrate these skills for effective operation of customer service in all business... Learn about: Customer Service...
- NVQ
- Derby
- Different dates available
...Successful completion of this qualification will help to support progression into and within jobs set in the customer service industry... Learn about: Professional development, Relationship Counselling, Relationship Building...
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