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NVQ Customer Service Skills
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Service, Effective Communication, Customer Care...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...Benefits: 1). Improved time management 2). Increases productivity 3). A reduction in customer complaints 4). Consistent delivery of customer service excellence within your organisation 5). Customer queries are dealt with quickly and resolved effectively 6). Highlights the skill of the workforce... Learn about: Customer Service Skills, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...This course is an ultimate guide to have a holistic understanding of all the aspects of Customer Service and identifying customer expectations. With interactive and engaging video lessons, you will develop your skills, competencies, and discover the tools and techniques needed to serve customers... Learn about: Customer Service Skills, Customer Service...
- NVQ
- Broadstairs
- Different dates available
... and written communication Remote support for products or services Assessments/Examinations The process of assessment requires the demonstration of skills... Learn about: Customer Service Skills, Call Centre, Customer Care...
- NVQ
- Blended in Formby
- Different dates available
- 16 Months
... interactions with advice and guidance clients Manage personal caseload Evaluate and develop own contribution to the service Operate within networks Understand... Learn about: Customer Service Skills, Client Management, Management Operations...
- NVQ
- Online
- Different dates available
- 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Service Skills, Customer Care, Customer Service...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Care, Customer Retention, Customer satisfaction...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Effective Communication, Verbal Communication, Customer Service Skills...
- NVQ
- Online
- Different dates available
- 12 Months
...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Quality Training, Customer Retention, Customer Service Skills...
- NVQ
- London
- 18 Months
...Course Coverage: KBM Tutors and Teachers will deliver coaching and learning to improve knowledge, skills and behaviours to meet the requirements... Learn about: Customer Service Skills, Customer Relationship Management, Customer Service...
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