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NVQ level 2 customer care
- NVQ
- Distance Learning
- 6 Months
... in a customer service environment. your role is to provide service to customers...
- NVQ
- Leicester
... in total. 2 Mandatory units Prepare yourself to deliver good customer service Provide customer service within the rules Plus 5 optional units from a choice...
- NVQ
- Appleby-in-Westmorland
...To demonstrate that you are competent in performing a number of administrative tasks. Suitable for: Anybody who is currently working in or considering employment in a customer service environment within an industry...
- NVQ
- Stratford-Upon-Avon
- 9 Months
... skill, knowledge and understanding of the job role and achieve a nationally accredited qualification in NVQ Level 2 Customer Care Duration 9 months...
- NVQ
- Inhouse
- 24 Weeks
...This course covers a series of assessments, training sessions, portfolios and observations related to Customer Service...
- NVQ
- Broadstairs
- Different dates available
... and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Customer Service Skills, Call Centre, Customer Care...
- NVQ
- Southampton
...This programme is intended for those working to satisfy customers' requirements. This can be in any work area and can include both internal and external customers. E.g. Beauty Therapist, Waiter, Care Assistant, Contact Centre Operator, Receptionist...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- NVQ
- Blended (in On Site)andanother venue.
- Lincolnshire
- 6 Months
...Comprises of FOUR mandatory units - 1.Manage own performance in a business environment, 2.Improve own performance, 3.Work in a business environment, 4. Communicate in a business environment. PLUS selection from 47 optional units to ensure that the 21 credits are reached. progression to a Diploma...
...Comprises of FOUR mandatory units - 1.Manage own performance in a business environment, 2.Improve own performance, 3.Work in a business environment, 4. Communicate in a business environment. PLUS selection from 47 optional units to ensure that the 21 credits are reached. progression to a Diploma...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
← | → see all
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
← | → see all
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
← | → see all
- NVQ
- Inhouse
- 8 Months
... of Apprenticeships are on offer? Apprenticeships Level 2 (equivalent to five good GCSE passes) Advanced Apprenticeships Level 3 (equivalent to two A-Level passes)...
- NVQ
- (Cumbernauld)
...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing customer service within the rules. Five optional units must also be undertaken from the themes of impression and image, delivery, handling problems...
- NVQ
- Salford
...BEAUTY THERAPY (NVQ Level 2) Why should I come to Pendleton College? Pendleton College offers excellent resources in a purpose-built Beauty Therapy...
- NVQ
- Luton
- 1 Year
...Cut facial hair to shape; barbering techniques; hair and scalp massage; dry hair into shape; create a finished look; health and safety; personal appearance; professional conduct; customer care; reception; stock monitoring, portfolio evidence file...
- NVQ
- (Ceredigion)andanother venue.
- Ceredigion
- 2 Years
... with confidence and knowledge. Nutrition and Commodities an overview of the ingredients used in cookery and their nutritional value. Customer Care, Health... Learn about: Full Time...
- NVQ
- Stratford-Upon-Avon
- 9 Months
...Who Should Participate: Housekeeping staff working in the Hotel, leisure, self-catering, bed & breakfast industries and care occupations. It can also help those who are progressing to Head Housekeeper and other supervisory roles. Skills & Knowledge gained: Employees will gain skills and knowledge...
- NVQ
- Hull
- 1 Year
...Consultation and customer care Hairdressing theory Practical skills Reception skills Key skills Employment rights and responsibilities...
- NVQ
- Newryand2 other venues
- Armagh, Portadown
- Different dates available
... the Hospitality Industry. Students will be trained in: safety. Hygiene and security. customer care. effective teamwork. cash handling. preparation of service areas. practical service of food and drink for a variety of service styles (counter service). table service. buffet service... Learn about: Food Beverage Service, Food Service, Food Hygiene...
- NVQ
- Blended in Dartford
- 6 Months
...Course Structure Learners wil attend 2 days of training a week for approximately 6 months to complete their training. Assessments To complete...
- NVQ
- (Bridgend)
- 1 Year
...The NVQ Level II Business and Administration course is designed as an introduction to administration, either to develop new skills or update existing skills required by today's businesses. Training is provided in office procedures, customer care and communication skills. Office technology skills...
- NVQ
- (Wigan)
- 1 Year
...-drying Perming Colouring Retailing Customer care Health & Safety Beginner Courses 1 year - 2 full days per week (Wednesday & Friday) Times of Sessions...
- NVQ
- Glasgow City
- 25 Weeks
... the hair and scalp • Consultation skills • Style, dress and finishing techniques • Reception duties, customer care and health and safety The course modules...
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