NVQ 2 FOOD AND DRINK SERVICE
Entry Requirements
There are no formal requirements, but
candidates need to have been working in a front of house hospitality
environment for a minimum of six months and be working a minimum of 15
hours a week. A skill scan will be carried out to ensure that your current
job role lends itself to the standards at the appropriate level.
Description
This
NVQ is delivered wholly in the workplace. You will be allocated a personal
assessor who will utilise the course hours and visits to your workplace to
suit your individual learning needs.
The course consists of
planning and assessment tutorials and observation of your practice in the
workplace.
Course Content
The qualification is made up of 4
mandatory and 4 optional units appropriate to your hospitality setting
Mandatory
Units
- Maintain a safe, hygienic and secure working environment
-
Contribute to effective teamwork
- Give customers a positive impression
of yourself and your organisation
- Maintain food safety when storing,
holding and serving food
Plus 4 of the following units
- Prepare
and clear areas for counter/takeaway service
- Provide a
counter/takeaway service
- Prepare and clear areas for table service
-
Serve food at the table
- Provide a silver service
- Provide a
buffet/carvery service
- Prepare and clear the bar area
- Serve
alcoholic and soft drinks
- Prepare and serve cocktails
- Prepare
and serve wines
- Prepare cellars and kegs
- Clean drinks dispense
lines
- Prepare and serve dispensed and instant hot drinks
- Prepare
and serve hot drinks using specialist equipment
- Receive, store and
issue drinks stock
- Maintain and deal with payments
Where a course
is aimed towards an assessment/examination, it is expected that all
students will enter for the qualification.
Method of Assessment
Assessment
is by production of a personal portfolio of evidence demonstrating
understanding and application of the NVQ standards. Evidence will be a
mixture of observation, witness testimony, professional discussion and
candidate evidence.
Progression
Hospitality Supervision NVQ 3.
