NVQ - Business Improvement TechniquesTWL Training
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The qualification is split into two ‘pathways’, Quality and Process.
Quality concerns processes and procedures surrounding the operations cycle. Operations is also concerned with reducing errors by self checking and effective working whilst quality looks at putting processes in place to minimise errors.
Process is also called lean manufacturing. It is designed to reduce waste and focus the attention of the entire company on the value of working smarter and more effectively.