NVQ in Customer Service

NVQ

Blended

£ 1,000 + VAT

Description

  • Type

    NVQ

  • Methodology

    Blended

  • Duration

    6 Months

Suitable for: Anyone working in a customer facing role

Important information

Government funding available

Questions & Answers

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Reviews

Subjects

  • Customer Service

Course programme

Course review:

Candidates must achieve all 8 credits from the two mandatory units and a further 20 credits must be achieved by completing a minimum of one unit from each of the four option groups (at least 11 of these 20 credits must be at Level 2).

NVQs are qualifications that demonstrate someone’s ability at work. The training is mainly on the job and NVQ assessment recognises an individual’s performance at work within a nationally recognised qualification.

NVQs are available at three levels: Award, Certificate or Diploma – depending on the experience and level an individual is working at. An NVQ comprises several units, which can be tailored to reflect the job that someone is carrying out, and the skills they need to perform. Each unit is made up of a number of national occupational

NVQ in Customer Service

£ 1,000 + VAT