NVQ in Customer Service Level 1 : NVQ in Customer Service OCR Level 1

NVQ

In Bedford

£ 1,000 + VAT

Description

  • Type

    NVQ

  • Location

    Bedford

  • Duration

    31 Weeks

Gain skills and knowledge for a career in customer service. delivering customer service with a positive and friendly and attitude. communicate effectively with customers. recognising and dealing with customer queries, requests and problems within.

Important information

Government funding available

Facilities

Location

Start date

Bedford (Bedfordshire)
See map
Bedford, MK40 4PQ

Start date

On request

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Reviews

Course programme

NVQ in Customer Service OCR Level 1

Course Content
Gain skills and knowledge for a career in customer service.
*delivering customer service with a positive and friendly and attitude.
*communicate effectively with customers
*recognising and dealing with customer queries, requests and problems within

Progression / Leads to
NVQ Customer Service Level 2 or employment in customer service

Course Code :WCF1-NVC2B
Start Date : 07/09/2010
Day/ Time :Monday 0915 - 1545
Wednesday 0915 - 1545
Thursday 0915 - 1545
Duration : 31 Weeks
Location : Westbourne Road Campus
Level : 1
Fee : £1,000.00
Fee Waivers Available : 16-18, Income Based Benefits

NVQ in Customer Service Level 1 : NVQ in Customer Service OCR Level 1

£ 1,000 + VAT