NVQ Diploma in Customer Service (Level 3)

NVQ

In London

Price on request

Description

  • Type

    NVQ

  • Location

    London

These qualifications are designed for customer service and administrative staff working within all sectors of industry and commerce. The qualification is designed around two core mandatory units (12 credits) and a selection of optional units (to a total of 42 credits) Mandatory Units

Facilities

Location

Start date

London
See map
Queens Park Centre (Qpc) Saltram Crescent, W10 3HW

Start date

On request

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Reviews

Subjects

  • Customer Service
  • IT

Course programme

What does the course include?


  • Make customer service personal
  • Go the extra mile in customer service
  • Deal with customers in writing or electronically
  • Use customer service as a competitive tool
  • Organise the promotion of additional services or products to customers

City of Westminster College is Central London's Top Vocational FE College. We're located in Central London, minutes from Edgware Road and Paddington tube stations, and we offer over 200 courses across a wide range of subjects. We're Ofsted rated 'Good' and proud to be the first choice for students across Greater London.

We have courses for school leavers (16-18 year-olds) including A-levels and BTECs, courses for adults including short evening classes​, NVQs, Apprenticeships and short courses for employers and employees as well as courses for the unemployed to help you get back to work.

NVQ Diploma in Customer Service (Level 3)

Price on request